ONAIR DSTV..

I paid my arrears amount last week thrursday. I then called onair multiple times until I could speak to an agent ... when I did they said to Allocate a payment t it takes 3 to 7 working days.. I was also asked to send the deposite slip to the what's app number of which I did 2 x... I then called them yesterday to see if the allocation has been done.. they asked me to send the deposit slip again. So I did so.. the agent said it will then take 3 days from yesterday .. I was angry so I asked why coz I sent it last week Thursday and now I need to wait an additional 3 days. I then called them in the afternoon and the agent said he will process it and send me a statement at the end of yesterday.which did not happen. I called them over 5 times today to just check if the payment was allocated. It was allocated so I requested for a statement... to which the agent said it will take 3 to 7 working days because the billing department is very busy... the after service is crazy.. why would I need to wait 3 to 7 days for everything... it doesn't make sense.. so I asked to speak to someone in billing and they could not put me through as there are no phones there... don't think of even signing up for this product with Onair... I just think they are working backwards and haven't heard of customer friendly apps or modern technology. NEVER will I again use these ppl