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anton E
1 reviews | Active since Sept 2011
16 Mar 2025, 10:37
OnAir don't contact you back.
on 12/03/25 I send an email to Onair TV giving them notice that I want to discontinue my subscription. No word from them to acknowledge my email nothing. Onair TV is a bunch of ****** that is only interested in your money and no proper service to their clients.
Helpful (0)
Replies (4)0
Replies (4)
OnAir TV's replyOfficial
17 Mar 2025, 08:55Hi Anton
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply17 Mar 2025, 08:55
Official
Hi Anton
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
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anton E's updateReviewer Update
20 Mar 2025, 12:47They made contact and said that I will receive the documentation for the cancellation on 01/04/2025. Let's see if they keep their word. Talked to a Jamie at 21:21 today 20/03/2025
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anton E's update20 Mar 2025, 12:47
Reviewer Update
They made contact and said that I will receive the documentation for the cancellation on 01/04/2025. Let's see if they keep their word. Talked to a Jamie at 21:21 today 20/03/2025
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anton E's updateReviewer Update
01 Apr 2025, 12:06Today is 1 April 2025 and I am still waiting for correspondences from On Ait with regards to my request for the cancellation of my subscription. The only correspondence I received was WhatsApp message asking if I want to renew my subscription and every time I said No Thanks.
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anton E's update01 Apr 2025, 12:06
Reviewer Update
Today is 1 April 2025 and I am still waiting for correspondences from On Ait with regards to my request for the cancellation of my subscription. The only correspondence I received was WhatsApp message asking if I want to renew my subscription and every time I said No Thanks.
OnAir TV's replyOfficial
01 Apr 2025, 12:17Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply01 Apr 2025, 12:17
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.