MN
Millicent N
1 reviews | Active since Jan 2015
08 Feb 2024, 14:40
OnAir doesn't update payment details with the credit bureau
Can you explain why clear score has listed me for missed payments but my debit order payments have been successful since i took out the contract in October?
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
08 Feb 2024, 15:07Hi Millicent,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply08 Feb 2024, 15:07
Official
Hi Millicent,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
MN
Millicent N's updateReviewer Update
08 Feb 2024, 20:27You dont care about people !! You only care about making money! How is it that you listed me for none payments for 4 months but every month you debit my account successfully??
MN
Millicent N's update08 Feb 2024, 20:27
Reviewer Update
You dont care about people !! You only care about making money! How is it that you listed me for none payments for 4 months but every month you debit my account successfully??
OnAir TV's replyOfficial
09 Feb 2024, 08:47Hi Millicent,
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team
OnAir TV's reply09 Feb 2024, 08:47
Official
Hi Millicent,
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team