NT
Neil T

1 reviews | Active since Jul 2012

11 Apr 2016, 17:19

Onair claiming i am in arrears

This morning I got a call from onair and the lady tells me she is calling me to inform me that my account is in arrears of an amount of 149. when I asked her for which month she could not answer me. this is the second time someone called me yet when I asked them for which month they cannot answer me as it goes off via debit order. Secondly I don't receive any statements. I need some positive answers or please don't contact me in future.

0
Replies (2)
OnAir TV
OnAir TV's reply11 Apr 2016, 17:24
Official
Hello seumus1,

We do apologize for the inconvenience caused to you, Please be advised that you will be contacted and assisted.



Kind Regards
The OnAir TV Team
OnAir TV
OnAir TV's reply14 Sept 2016, 15:28
Official

Good Day

Thank you for your patience in having your query resolved.

Please be advised that we have escalated to the relevant Department to confirm your settlement amount.

Trust all is in order.

Kind Regards

The OnAir TV Team