OnAir ****

I bought Dstv Explora from OnAir TV for 24 Months, before the Contract expires one Consultant called me about the upgrade from Explora to Explora Ultra. I was promised that the old agreement will fall away when I upgrade. Surprisingly I was debited for old and new agreement. When I questioned why I'm being debited for old agreement that was supposed to be cancelled the agent I was talking to told me that the Agent who sold me the upgrade made a mistake. Then I stopped paying because I can't be double debited for the Mistake Wich is not mine. Even now they keep sending Messages about the increasing debt but they don't want to resolve my issue of other debit orders that were supposed to be Cancelled. I send several emails and WhatsApp messages only answer I get is Agents will get in touch. It's over a year now.. I'm very disappointed with OnAir TV. I'm involving Consumer Protector now. I've had enough with OnAir TV.