AN
Aggy N
1 reviews | Active since Apr 2022
05 Apr 2022, 05:48
On air TV you are a ****
Unauthorized debit order. I paid for the decoder for 24 months for the amount of R160, 00 after 24 months they continued debiting me R79, 00 wof which I tried contacting them with no response. This company are a ****. No response to my emails and watsapp and fone calls they can't even explain why they keep debiting my account and changing reference numbers.
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OnAir TV's replyOfficial
05 Apr 2022, 09:59Hi Agnecia,
We profusely apologize for any inconvenience or unpleasantness we may have caused.
We have escalated your details to our Customer Care and Billing department, once they have completed the investigation into this query a consultant will be in contact with you.
Kind Regards,
OnAir TV
We profusely apologize for any inconvenience or unpleasantness we may have caused.
We have escalated your details to our Customer Care and Billing department, once they have completed the investigation into this query a consultant will be in contact with you.
Kind Regards,
OnAir TV
OnAir TV's reply05 Apr 2022, 09:59
Official
Hi Agnecia,
We profusely apologize for any inconvenience or unpleasantness we may have caused.
We have escalated your details to our Customer Care and Billing department, once they have completed the investigation into this query a consultant will be in contact with you.
Kind Regards,
OnAir TV
We profusely apologize for any inconvenience or unpleasantness we may have caused.
We have escalated your details to our Customer Care and Billing department, once they have completed the investigation into this query a consultant will be in contact with you.
Kind Regards,
OnAir TV