ON AIR TV STILL HASN'T ASSISTED ME.

I AM WRITING THIS REVIEW AGAIN!, IMMEDIATELY AFTER I POSTED MY REVIEW ABOUT THIS COMPANY MONTH END OF JULY GIVING ME A PRE OWNED DSTV EXPLORA DECODER (WHICH IT WAS REGISTERED BY MR GUMEDE WHEN I CALLED MULTICHOICE) ..I WAS ASSISTED BY A LADY CALLED JAMIE FROM CUSTOMER SERVICE AND SHE TOLD ME MY CONTRACT WITH THEM WILL BE CANCELLED AND THEY WILL SEND A DRIVER TO FETCH THE DECODER WITHIN 14 WORKING DAYS THEN THEREAFTER REFUND MY R259-00 THEY DEDUCTED LAST MONTH ON THE 30TH.AND SHE ALSO ASKED ME TO PLEASE REMOVE THE REVIEW I WROTE ABOUT THEM AFTER THEY ASSIST ME!..TODAY ITS THE 21 AUGUST 2024 AND IM STILL WAITING FOR IT TO BE FETCHED AND MY REFUND GIVEN BACK.. TODAY A LADY FROM ON AIR TV CALLED ME TO TELL ME THAT I MUST HAVE ENOUGH FUNDS AT THE END OF THE MONTH AS THEY WILL DEDUCT .CONFUSED AS I WAS I IMMEDIATELY TOLD HER MY STORY AND TOLD HER JAMIE SAID MY CONTRACT IS NOW CANCELLED WHY WOULD THEY WANT TO DEDUCT MONEY AGAIN..SHE THEN FORWARDED ME TO A LADY CALLED SLONDIWE WHO SAID SHE WILL FORWARD THIS TO THE CUSTOMER SERVICE AND SHE WILL UPDATE ME AFTERWARDS. ONE THING THAT ON AIR TV IS GOOD WITH IS TO LIE TO YOU AND ACT AS IF THEY WILL ASSIST YOU WITH THE QUERY THEN LATER KEEP QUIET. I WANT MY MONEY BACK,THE CONTRACT CANCELLED AND THAT DECODER FETCHED..!!!