On Air TV Shame

We bought the explorer through on air in March the decoders where delivered in the same month. This is a small town where there is not a lot of competition and everyone knows everyone. So the installation is done by one person in this hole town. He does not want to install it as he will than wait long for the monies to be payed. I made payment and sent the proof through to ********** Remona and Aveshen said that they will sort it out at on air. how ever 2 months after the decoders are installed and the subscription is paid every month my installation fee is not paid back yet.