sK
simangele K

1 reviews | Active since May 2016

04 May 2022, 06:08

ON AIR TV ********

Good day I have just seen a debit order in my account which I’ve reversed from on air tv, because I did not receive any decoder from them.why are they debiting my account…you call them you are put on hold and no answers none whatsoever…..

0
Replies (3)
OnAir TV
OnAir TV's reply04 May 2022, 10:09
Official
Hi Simangele, 

We apologize for any inconvenience we may have caused. 

Your query has been escalated to our Customer Care department, once an investigation has been completed a consultant will be in contact with you. 

Have a great day!
sK
simangele K's update07 May 2022, 06:27
Reviewer Update
On air tv keeps on debiting my account and their debit order cannot be reversed as it doesn’t show on debit orders but money is gone…they called and made promises but still this affects my account and funds….
sK
simangele K's update09 Jun 2022, 08:21
Reviewer Update
on air tv i want my money...stop debiting my account...i do not owe you for anything...i have nothing that belongs to you