On Air Tv - Installation

<p>we bought a new DSTV package from On air +- end of Feb 2017. We stared paying our First payment in March 2017. After a while we phoned to find out when it is going to be delivered we were informed that they are waiting for some-------. Eventually the decoders were delivered then nothing happend, my husband phoned to find out when it is going to be installed, after a few days a guy phoned us and he wanted to come and do the installation on a wednesday during the day and my husband informed him nobody is at home and they agreed that he would come that saturday. He never came my husband phoned him that monday and he said no he was waiting for my husband to confirm that he could come that saturday. They then agreed on the following saturday that he would come, the Friday he phoned and said that on air does not do any installations on weekends . i said to him that there is no one at home and i am not going to take a days leave so that he can come and do the installation and he said he understands and will come back to me. We never heard from him again. My husband phoned on air for another installer and they said they will phone him with a name of an installer, a week went by and they did not phoned. Today after a week struggling to get hold of On air my husband asked again for the name of an installer and they said they will come back to him with a name of a installer. My children also ordered the same package but there was so many problems with their order that they eventually cancelled their order.</p> <p>We are very disappointed in the service we received from On air. </p> <p> </p> <p> </p>