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Petro M

1 reviews | Active since Sept 2016

20 Sept 2016, 13:19

On Air TV Entertainment Bundle

<p>On Air TV ( ********** 738) phone to sell me divice of R29.00 rent per month. I have received the parcel. But when they debit my account end July it was for R129.00 and this was not what they sell to me. I have phone and they have cancelled the On Air Enertainment Bundle but have not refunded me back my R100.00 from 1 August 2016. They have deducted the correct amount end August</p> <p> </p> <p>My contract number is ********** 102</p>

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Replies (6)
OnAir TV
OnAir TV's reply20 Sept 2016, 13:24
Official

Good day,

Kindly be advised you will be contacted shortly.

Thanks

Ona Air Tv

OnAir TV
OnAir TV's reply23 Sept 2016, 11:08
Official

Good Day

Please be advised that a refund was processed for you.

We trust all is in order.

Kind Regards

The OnAir TV Team

PM
Petro M's update27 Sept 2016, 09:46
Reviewer Update

Good morning,

Please advise what the amount is that go to be refunded to me and when will this take place

OnAir TV
OnAir TV's reply27 Sept 2016, 10:03
Official

Good Day Petronella Maree

Please be advised that the amount of R258 will be refunded into your account. You should receive the funds by Friday, if not by next week Tuesday the latest.

Kind Regards

The OnAir TV Team

PM
Petro M's update29 Sept 2016, 08:25
Reviewer Update

Good monring On AirTV Team,

Thank you for sorting out my account query and for the refunde that I have received from you

OnAir TV
OnAir TV's reply29 Sept 2016, 08:49
Official

Good Morning Petronella Maree

You are most welcome, Thank you for your pateince in having your query resolved.

We trust you are happy with the resolution.

Kind Regards

The OnAir TV Team