TVDM
Tiaan Van Der Merwe

1 reviews | Active since Jul 2016

11 Jul 2016, 15:09

On Air TV / Dstv

<p>Got a telephone call today for the first time from on air. My account is in arrears because of a unsuccessful payment in December. Hello it's July now and this is the first time I am hearing about it. When I tried to explain that to the call senter agents, they became *****y by saying that I the customer nows it is in arrears. Never gave I gotten a invoice or a bill for my account. This is unacceptable. On Air call senter agents can't talk to customers like they currently do. No professionalism at all. Please do not do business with on air. You will be sorry you did. </p>

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Replies (2)
OnAir TV
OnAir TV's reply12 Jul 2016, 06:32
Official

Good day,

Kindly be advised you will be contacted shortly.

Thanks

On air tv

OnAir TV
OnAir TV's reply14 Sept 2016, 16:37
Official

Good Day

Thank you for your patience in having your query resolved.

We trust all is in order.

Kind Regards

The OnAir TV Team