dG
derrick G

1 reviews | Active since Aug 2018

11 May 2025, 21:16

ON AIR TV - DISGUSTING TREATMENT

GOOD DAY, PLEASE DONT BE A VICTIM LIKE ME OF ON AIR TV AND DSTV, READ THE FINE PRINT, I RECEIVED MY ON AIR STREAMER AND WAS FAULTY AFTER 30 MINUTES, YOU HAVE A 7 DAY CANCELLATION PERIOD THEY SAY IF YOU UNHAPPY WITH THE PRODUCT, BUT BE CAREFUL THERES A CATCH, I HAD TO PAY R400 AND SEND POP TO THEM, AND STILL WAITING FOR THE COURIER TO COLLECT THIS ******* PRODUCT, AND TO THINK I WAS A LOYAL CUSTOMER OF DSTV FOR 20 YEARS. WELL I AM DONE. THEY HAVE LOST A CUSTOMER FOR GOOD, NEVER WILL I BE ****MED AGAIN. ITS DISGUSTING HOW THEY TREAT THEIR CUSTOMERS, THATS WHY I CANCELLED MY DSTV AFTER 20 YEARS BECAUSE OF BAD TREATMENT AND THEN I THOUGHT I WOULD GIVE THEM A SECOND CHANCE WITH ON AIR TV, AFTER THEY PHONED ME BEGGING FOR BUSINESS. THEY DONT PHONE YOU BACK OR ASSIST YOU IN ANYWAY EITHER, BUT ITS OK ILL WAIT AND SEE IF THE COURIER COMES, IF THEY TRY ANY MORE FUNNY STUFF,I WILL BE FORCED TO CONTACT MY ATTOURNEYS. ANYWAY HOPE THIS INFO WILL SAVE ALOT OF OTHER PEOPLE FROM FALLING INTO THE SAME TRAP. GOOD BYE AND GOD BLESS.

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Replies (1)
OnAir TV
OnAir TV's reply12 May 2025, 15:32
Official
Good Day  derrick 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team