On air tv

Last week Thursday I wrote to hello Peter about On air company regarding my money that they debited I have canceled their package and paid 400 it's been three weeks I canceled their product, I canceled two days after I received it and pay 400 so I are they debit my account because they even collected it. I want my money with your service that is poor. This company they don't respect client, I blame multichoice for partnering with such company ,by giving them the list of your clients. People don't ever ever take any product from on-air. They take customer for granted.