ON AIR TERRIBLE SERVICE AND DONT KEEP TO THERE PROMISES

<p>I write this being very annoyed at the fact that ON AIR has not full filled there promises.</p> <p>I was promised that with my purchase of <br />2 x Explorer & <br />1 x hd decoder <br />i will receive a voucher to the value of almost R2000.... ALL THIS WAS RECIEVED AS PROMISED BUT THE REST OF THE PROMISES HAVE NOT BEEN FULL FILLED!!!</p> <p>I was told that you will allocate to me an INSTALLER...& He will come with : 1 x DISH<br /> 1 x SMART LNB<br /> 1 x 25 meter of cable</p> <p>I received my delivery on the 19th DECEMBER 2016 after this all my problems started.</p> <p>1. 1st installer allocated lived about 300km away in another province.</p> <p>"OnAir TV has allocated an installer to assist with the explora installation. Should you need to change booking details please contact: MGT TV, Theo Molongoane, ********** 199, ********** 071; ********** 479"</p> <p>2. Called to complain i was given 2 other numbers of installers in my are by SUHAIL</p> <p>2.1 2nd installer by the name of VINCENT has asked me to tell ON AIR that they must remove hes number he doesn't want to install for them as ON AIR owes him in access of R10000-00!!!</p> <p>2.2 3rd installer number given was EDWARD on calling that number a lady answered who i assume was hes WIFE!!! She was clearly upset when i asked for EDWARD "BECAUSE EDWARD HAD PASSED AWAY 3 YEARS AGO"!!! I was really shocked and clearly distressed after this conversation.</p> <p>3. HOW CAN SUCH A BIG COMPANY NOT KNOW THAT 1 OF THERE INSTALLERS HAD PASSED AWAY AND THEY GIVE YOU HES NUMBER STILL OR BETTER THEN THAT... NOT EVEN REMOVE HES NUMBER OF THERE SYSTEM.</p> <p>3.1 I calles ON AIR AGAIN and SUHAIL said he will get DSTV FIELD SERVICES TO COME AND DO THE INSTALLATION!!! <br />3.2 This communication took place during the week between Christmas and New Year....</p> <p>I write this with today being 05/01/2017... After numerous phone calls to on air i have still not received an installer.</p> <p>I bet that our arranged date for ON AIR to debit my account is the 15th of every month... This debit order will go through and i will still not have my decoders installed... I have a feeling of calling them to pick up there ****** decoders and i will put a stop order on there debit order with my bank.</p> <p>I will never refer anyone to this company... In fact if i do not get service immediately i will broadcast this on every social media page as well as hello peter and all local newspapers at my cost so as to save anyone else from having to deal with this *********** company and there terrible service and support staff</p> <p>Finally ON AIR YOU SERVICE IS ****!!!!</p>