ON AIR MISLEADING MULTICHOICE CLIENTS

Unfortunately one has to select at least one star in order to write a review, according to me, I wouldn't even give 1 star to ON AIR. Some time in July 2018 I received a call from an agent at On Air whose name was Zahir. I didn't even know what On Air was at the time. He told me how valued I was a s a DSTV customer and offered me an explorer decoder. The new terms were I ONLY had to pay R139 for 12 months and then pay my normal premium at the time after that 12 months... A couple of days after that I was on a call with DSTV and they had no idea of such an arrangement and I paid that R365 premium PLUS this new R139. Frustrated as I was I tried getting a hold of ON Air but couldn't get through. After the twelve months On Air continued debiting my account, I stopped the debit order at my bank only to be debited double by On Air...so, every month my bank statement reflect that I get debited by Account number OA- ***7 - 1 the other one is HOTSPOTTEROA - ***7 - 2, now in October I started seeing a new account which debits R89. I went back to my bank and stopped this nonsense, they had the nerve to call me and tell me I am in arrears and my supposed account with them lapses next year in September. I told the agent that I am tired of being harassed by On Air and I don't want to pay them. She promised to listen to my recorded call from 2018 and get back to me shortly, only to receive another annoying SMS threatening legal action against me. Now it's December 2020 and I am being harassed.