LR
Lerato R

1 reviews | Active since Oct 2020

21 Feb 2025, 05:53

ON AIR IS A ****, DO NOT PATRONISE

Hello Peter

I write today with great concern about these people, i received a call from a lady who did not mention her name, i raised my issue that these guys have been charging me for a decoder that costs about 2500 and until today im still being charged from 2019 to date, only to be told im now paying for a box that i do not even have or agreed to when i signed up over the fone , this lady tells me of all the SMSs that they have been sending to my Fone which is a total lie, i do not remember receiving any form of correspondence including any statement none what so ever.

to make things more suspicious, she calls from a cell phone number that i cant return the call since she put me on mute and never returned with any apology, i told her that i needed that account closed and for them to stop but i can see they are still at it.

i refuse to pay any further because i do not understand what it is that i am paying for here, i work for my money i do not pick from tree branches like they are doing ****ming people and lying to them that there was a paper inside the dstv package that came with, what i know is that i opened that box myself it was sealed and there was no paper in there except for the receipt/invoice.

CAN THESE PEOPLE CANCEL THIS ACCOUNT SINCE THEY WON'T AFFORD TO PAY ME BACK WHAT THEY HAVE BEEN *****ING ALL THIS WHILE.

0
Replies (1)
OnAir TV
OnAir TV's reply21 Feb 2025, 10:17
Official
Good Day Lerato 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team