LM
Lerato M
1 reviews | Active since Jun 2021
26 Jan 2024, 16:34
ON AIR IS A ****
On air agents sell people lies to make sales! Id like my contract to be terminated with immediate e effect as I was sold lies by a lady who works at ON AIR. She gives people an impression that the decoder and compact package is R236 all together in one month only to pay separately for decoder and Tv channels from DSTV and also you need to pay for decoder within 24hours of receiving your decoder. Something that was not discussed.
Helpful (0)
Replies (4)0
Replies (4)
OnAir TV's replyOfficial
26 Jan 2024, 16:52Good Day Lerato
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply26 Jan 2024, 16:52
Official
Good Day Lerato
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
LM
Lerato M's updateReviewer Update
26 Jan 2024, 17:00Please Il appreciate it and cancel that contract immediately as I was falsely sold a decoder in pretence that it’s cheaper than my monthly subscription and also I’d appreciate my refund
LM
Lerato M's update26 Jan 2024, 17:00
Reviewer Update
Please Il appreciate it and cancel that contract immediately as I was falsely sold a decoder in pretence that it’s cheaper than my monthly subscription and also I’d appreciate my refund
LM
Lerato M's updateReviewer Update
26 Jan 2024, 17:10You guys have so many bad reviews and yet you continue ****ming people! Can I please get my money back and come fetch this thing of yours! Also attend to all the complaints.
LM
Lerato M's update26 Jan 2024, 17:10
Reviewer Update
You guys have so many bad reviews and yet you continue ****ming people! Can I please get my money back and come fetch this thing of yours! Also attend to all the complaints.
OnAir TV's replyOfficial
27 Jan 2024, 08:48Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.
OnAir TV's reply27 Jan 2024, 08:48
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.