On Air Fibre (DO NOT DO BUSINESS WITH THEM)

Is there any way I can rate On Air Fibre zero stars. This is the most frustrating company I have EVER dealt with. Their people have attitude, you get NO responses from them when you email your complaint, and overall their service is NON existent. I have no been debited twice more since having the service cancelled. I called them to simply ask why and having been transferred 6 times to different people I still don't have a clear answer why. I no longer use their service and never again will I use their service. I've asked for a refund but that does unanswered. Please, do not make the same mistake I made. Do NOT deal with On Air Fibre.