On air Dstv the ****s

I was called and convinced to buy a contract with on air tv for ultra dstv decoder on 3rd week of Feb 2025 ( don't remember date well) and where I was told that it comes with WiFi and I dont need to buy my data as it a built in wifi. I was happy because my aim was to stop using Dstv package ( compact)as it is very expensive. I received my decoder on 27 Feb 2025 and was very happy. Surprisingly the decoder has only WiFi port, no WiFi at all, I them decided to cancel contract as I was **** to with the services and I have since logged a call telephonically and was told that I will have to pay +-R300 for cancellation and when I told the consultant that I was only told that if I am not happy with the decoder in the 1st time I will be expected to pay anything but should I decide at a later stage I will only pay R180 not R300+ all was done on 27th Feb, since on air consultant went to get audio and after few days when i call to find the status of my ***, i was given a new *** where a lady Veronica was so rude and disrespectful to me, I have also sent an email and Sameera since requested my ID no and that was all and upto date no one from on air have called nor give me feedback. I just want this contract to be terminated then I will be done with this company.