MK
Mienie K

1 reviews | Active since Aug 2022

23 Sept 2024, 14:04

On Air DSTV or Onairtv

This business phoned me in 2022 informing me my decoder will soon be outdated and unusable. After several, 1000's of emails I still don't have their VAT number. They charged me +R4800 for dstv box only. At the time they claimed to have been from OnAirDSTV. Please don't do business with this Company. They are charging almost 3 x times what a box costs and refuses to provide VAT numbers. I pay rental and my subscription separately to Multichoice.

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Replies (2)
OnAir TV
OnAir TV's reply23 Sept 2024, 14:20
Official
Hi Mienie

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

MK
Mienie K's update23 Sept 2024, 14:25
Reviewer Update
Please inform your staff to respond to my numerous ongoing mails, 6 months and counting. VAT statement for purchase price of a box, whilst paying rental for the same box at Multichoice? Less payments made to date and stop threatening to blacklist me. Also nor subscribed to any so called insurances, it does not exist.