ON AIR DOES NOT PAY INSTALLERS - SERVICE USELESS
DSTV Explorer PVR, HD decoder and Smart LNB delivered 20 August via courier. Installer was appointed by On Air, however when I called to confirm installation I was informed that they do not accept the installation vouched as they are not being paid by On Air. Since then I had the same happened with another installer that On Air appointed. I also phoned our local installer, who also refuse to accept an installation voucher from On Air.<br> <br> Basically rendered the whole package useless
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
On Air TV Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
On Air TV Team
I am still, after 7 months, getting SMS's from On Air that my debit order has been rejected. I will now have to open a case of ***** with the SAPS. I have proof that I have closed the account and send back everything I received. They have confirmed this but they still want to take money out of my bank account? ******* that is what they are, you have been warned do not EVER do business with these people.
I am still, after 7 months, getting SMS's from On Air that my debit order has been rejected. I will now have to open a case of ***** with the SAPS. I have proof that I have closed the account and send back everything I received. They have confirmed this but they still want to take money out of my bank account? ******* that is what they are, you have been warned do not EVER do business with these people.