NM
Nthabiseng M
1 reviews | Active since May 2026
20 May 2026, 18:13
On Air Debit Orders
On air keeps debit long my account each month and claims it's for rewards, I have not received any reward nor did I sign up for rewards and contract ended in 2021 but I am still debited not once but 3 payments each month. Customer care cannot help us all resources have been tried but no response from on air on WhatsApp or email
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
21 May 2026, 08:25Good Day Nthabiseng
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply21 May 2026, 08:25
Official
Good Day Nthabiseng
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
NM
Nthabiseng M's updateReviewer Update
02 Jun 2026, 09:12I Haven't received any assistance
NM
Nthabiseng M's update02 Jun 2026, 09:12
Reviewer Update
I Haven't received any assistance
OnAir TV's replyOfficial
02 Jun 2026, 12:54Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply02 Jun 2026, 12:54
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.