On Air ****

I took out a contract in November 2023 for rent to own DSTV decoder. The contract was for 24 months. I duly signed debit order authorisation. Debits went off without any issues. Then this year I start getting notifications I am in arrears and they demand immediate payment.

I pay the amount and enquire why debit order doesn't get collected. They cannot answer the reason and I confirm my banking details again and they promise debit order will be collected.

Two months later they send a threatening demand again that I am in arrears again and if I don't pay they will take legal action. I again pay the outstanding amount and they confirm the debit order will be collected.

I request a statement of account and they send me a statement for only the previous 3 months showing I still owe more then the initial contract amount??

Again I phone and request a statement that I still haven't received?

I believe these guys are **** artists as they are very evasive when I ask for the statement?

I also contacted DSTV and their reply was that on air is not part of their business which I do understand. My advice is don't do any business with these people.