W
Wezeka

1 reviews | Active since Sept 2025

04 Sept 2025, 12:38

On Air called me on August 2024

On Air called me on August 2024. They were selling DSTV Decoder, and I was interested. They sent it to me with the sim card. I was happy with the decoder, and I am still happy. I did not use their sim card, and when I saw that they are deducting the money for the sim card i sent them an email explaining that I am not using the sim card, and they stopped deducting R245 and continue with R259 for the decoder. We agreed that they are going to deduct on the monthend every month, but today, on the 04 September 2025, they deducted R245 for the sim card that i destroyed a long time ago

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Replies (1)
OnAir TV
OnAir TV's reply04 Sept 2025, 13:25
Official
Good Day  Wezeka

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team