NO SERVICE AT ALL

<p>I got a promotion call from ON AIR where I was supposed to get 1 new explora and 1 refurbished explora, on Thursday the installers realised the refurbished decoder was a broken decoder, so since Thursday I'm hanging in the AIR with ON AIR, I had to call them on Thursday, on Friday and this morning again, NOBODY ever returned a call, apparently the swop has been done, wihtout arranging anything with me, I stil have the broken decoder at my place, I tried to speak to the manager or maybe the CEO, but apparantly the highest level of people that will PHONE me back is a team leader and they never did?? I'm a very frustrated client as you can't complain about the service as there are any? I had to make arrangements to get the stuff installed and now this, don't have a plan B in my pocket to get supervision again to install this other than after hours or on a Saturday. Never in my life again I will do a deal with ON AIR and definitely warn everbody outside there with the regards to my experience.</p>