RvdM
Ronald van der Merwe
1 reviews | Active since Aug 2017
15 Oct 2021, 08:44
No refund and no cancellation of debit order
They have **********ly deducted an extra payment from me. Despite several efforts they have not refunded me. They have also not cancelled the debit order. Please people out there, stay away from this company and read the other reviews here. This is a very bad and ******* company. You also cannot get hold of them.!!!!!!
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Replies (1)
OnAir TV's replyOfficial
29 Oct 2021, 13:50Hi Ronald,
We profusely apologize for the unpleasantness we may have caused.
We do see that you have been in contact with our Customer Care department.
We will attempt one last investigation on your account to check if there were not any additional billing.
Once completed, our Billing department will be in contact with you.
Kind Regards,
OnAir Team
We profusely apologize for the unpleasantness we may have caused.
We do see that you have been in contact with our Customer Care department.
We will attempt one last investigation on your account to check if there were not any additional billing.
Once completed, our Billing department will be in contact with you.
Kind Regards,
OnAir Team
OnAir TV's reply29 Oct 2021, 13:50
Official
Hi Ronald,
We profusely apologize for the unpleasantness we may have caused.
We do see that you have been in contact with our Customer Care department.
We will attempt one last investigation on your account to check if there were not any additional billing.
Once completed, our Billing department will be in contact with you.
Kind Regards,
OnAir Team
We profusely apologize for the unpleasantness we may have caused.
We do see that you have been in contact with our Customer Care department.
We will attempt one last investigation on your account to check if there were not any additional billing.
Once completed, our Billing department will be in contact with you.
Kind Regards,
OnAir Team