AP
Amanda P
1 reviews | Active since May 2026
20 May 2026, 18:31
Never opened the account but forced to pay
Never took an account with them, never even heard of the company until I got a call that I haven’t paid, when I stated I never took an account with them, the signature is not mine, bank details are not mine but somehow it’s under my id number.. when requesting the recording of the agent who opened the account they refuse- sending me to point A and B. These companies would do anything to get money. Now I must pay for an account I never opened, for something I don’t even use. It’s wrong on so many levels .
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
21 May 2026, 08:27Good Day Amanda
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply21 May 2026, 08:27
Official
Good Day Amanda
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
AP
Amanda P's updateReviewer Update
24 Jun 2026, 12:59Hello.
Still not yet resolved, issue keeps being promised to be resolved and yet no actual results.. transferred to consultant to billing back to consultant- each promising to “mark it as urgent” .. so frustrating.
Still not yet resolved, issue keeps being promised to be resolved and yet no actual results.. transferred to consultant to billing back to consultant- each promising to “mark it as urgent” .. so frustrating.
AP
Amanda P's update24 Jun 2026, 12:59
Reviewer Update
Hello.
Still not yet resolved, issue keeps being promised to be resolved and yet no actual results.. transferred to consultant to billing back to consultant- each promising to “mark it as urgent” .. so frustrating.
Still not yet resolved, issue keeps being promised to be resolved and yet no actual results.. transferred to consultant to billing back to consultant- each promising to “mark it as urgent” .. so frustrating.
OnAir TV's replyOfficial
16 Jul 2026, 08:19Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply16 Jul 2026, 08:19
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.