MW
Meryl W

1 reviews | Active since Apr 2017

04 Apr 2017, 15:42

MORE LIKE OFF AIR!

<p>The service, or frankly, lack thereof received by this company leaves me gobsmacked. Their call centre staff do not have any listening s****s, they talk over their clients, and even worse - ARGUE! </p> <p>I lodged a complain on Thursday 30 March regarding an installation. They promised to come back to me in 24 hours. When I called on Friday, I was told, 24 WORKING HOURS! I called twice today - they were off line. On my third call I was treated with absolute disdain and contempt.</p> <p>Bottom line - they have their contract - we are no longer important.</p>

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Replies (1)
OnAir TV
OnAir TV's reply04 Apr 2017, 15:45
Official

Good Day

We do apologize for the inconvenience caused to you.

Please be advised that you will be contacted and assisted shortly.

Kind Regards

The OnAir TV Team