MT
Mandla T

1 reviews | Active since May 2024

27 May 2024, 15:24

Missed Payment Error Affecting Credit Score

On Air messed up my Credit Score saying that I missed a payment. They did not debit my account at the time. They say I must rectify it by talking to the Credit Bureau and the bank.

Their account on the Credit Score App hasn't been updated since January 2024

This is unacceptable.

0
Replies (1)
OnAir TV
OnAir TV's reply27 May 2024, 15:34
Official
Hi Mandla

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team