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Maria M

1 reviews | Active since Oct 2016

04 Aug 2025, 20:07

Miss Maria

Worst experience with this on a TV company. I wouldn't advise anyone to take any contract with them because I felt like they are ****mers. They came and collected the streamer which I paid the cancellation fee. They charged me cancellation fee for it. But at the end of the day, they still continue dabeting on my account. And today, I haven't received refund. Every time when I call them, they tell me already they're still escalating this thing. Because the warehouse has not returned. They haven't logged that the streamer, it has returned. I've sent several emails, even the contact of the courier company that they sent to my workplace to come and collect. Even today, I'm still waiting for them to respond to give me back my refund that they deleted for the past two months while the contract was cancelled.

0
Replies (1)
OnAir TV
OnAir TV's reply05 Aug 2025, 12:08
Official
Hi Maria

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team