Misrepresentation of Product - ******* Activity

Herewith the proof of payment for cancelation of subscription: F, Roux tel ID: 088 Ref No: *** Received Decoder on the 05/05/2022 Thursday Cancelation as of today please 10/05/2022 Please send confirmation of cancelation to me . You may dispatch the courier to come and collect the Decoder please. Cancelation due to misrepresentation of Product From your On Air sales person : Kyle It was said that the subscription of R179 includes Netflix , youtube, Showmax etc…. . It also states the same on your Website:

DStv Explora Ultra Now includes Showmax, Netflix and Prime Video R179* Get this deal

It actually does not include , Only a box that does nothing . You have to contact Multichoice or whoever to pay them for extra services, After I have received the decoder there was no help from OnAir to assist in setting up The Decoder , no signal , no nothing , I phoned the Rescue Hero’s and they also could not understand why I cannot pick up anything and decoder says poor signal with me having a fibre line of 50 mbps second upload and download speed.

We eventually came to the conclusion that there was no setup done for any deal or service . The Recue Hero then said I must still phone Multichoice to activate the decoder.