Misleading sales

Two weeks back I received a call from a Lady (Durban number) working for onsite tv. she offered me an explora at R119 rand per month and told me that it comes with free installation, Catch up, recording function etc. all included in that R119. I asked her more than three time if that is indeed the case and that I will not have to pay the R90 for those function!!! The lady confirmed that I will only pay R119 for the xplora, catchup, PvR function all inclusive on the R119.

Last week the Xplora was installed. To date there is no catchup, PVR functions. I called on air and I was told the R119 subscription is only for the decoder.. when I said they must listen to the call they blantatly told me there is no need and my call would get cut each time before getting a reference number. Eventually after the fifth call I got a reference.

The staff is rude and this company is *******.