1 reviews | Active since Mar 2026
Misleading ass business!
I am extremely disappointed with my experience with On Air.
I was sold a hire-to-own device under the impression that all streaming services on the device would be covered within the monthly subscription fee. After signing up, I discovered that I still have to pay separately for my usual streaming subscriptions. This was not clearly explained to me during the sales process and feels completely misleading.
When I contacted them to cancel because I genuinely cannot afford the financial commitment, I was told that I am not allowed to cancel the hire-to-own agreement. I was open and honest about my financial situation, yet there was no willingness to assist or offer a solution. This business practice is misleading and extremely disappointing.
The lack of transparency and flexibility shows very poor regard for customers. This is bad business and harmful to consumers.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
