LB
Letitia B

1 reviews | Active since Feb 2018

30 Apr 2026, 17:44

****mers

I have asked on air TV more than two weeks ago to cancel and stop all debit orders from my account but yet they have the audacity to still collect money from my account. The still haven't collect their decoder. They ****med us in to their so called services

0
Replies (8)
LB
Letitia B's update01 May 2026, 06:40
Reviewer Update
On air have ****med is into a contract to buy a new decoder, which we found we already have they made it sound like it was a brand new version. In this contract of R319 per month they loaded a total of 5 extra contacts all debit orders .
I previously reported them and requested for all debit orders and services to be cancelled but yet the ignored me and all of their debit orders were collected from my bank account. I also asked for them to collect their decider which they still haven't done. These people are ****mers, ****ming people into contracts and services debit orders you don't need, they register all their debit orders on your account which you are unaware of. I want them to STOP all debit orders on my account as previously requested and refund all the funds they stole
LB
Letitia B's update01 May 2026, 12:31
Reviewer Update
On air TV has taken two debit orders of R319 one if R148 and one of R179 for a account I asked to be cancelled two weeks ago, it is still not cancelled and the stole almost R1000 from my bank account. This is unacceptable and people need to be aware of this company and the ****s they catch you in.
OnAir TV
OnAir TV's reply02 May 2026, 09:31
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

LB
Letitia B's update02 May 2026, 13:15
Reviewer Update
I am still waiting for on air to cancel ALL the DEBIT ORDERS and refund
LB
Letitia B's update02 May 2026, 13:19
Reviewer Update
I doubt they will contact me or even care to cancel and refund me. They are quick to catch you on their **** but not there services as it is quick money for them. I have requested that they collect their decider but now I have to pay them to collect it.
OnAir TV
OnAir TV's reply04 May 2026, 08:21
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

LB
Letitia B's update13 May 2026, 11:53
Reviewer Update
I am still waiting for on air TV to resolve this issue after paying the R200 ransom money to collect their decoder and cancel all their debit orders.
OnAir TV
OnAir TV's reply27 May 2026, 14:48
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.