TD
Thiba D

1 reviews | Active since Feb 2024

29 May 2025, 22:44

****MERS

This company advertised the wrong thing to me and they want me to pay for something that I don't use They tald me about their magic explore which is decoder that can make my tv as a smart one now I said to them can I see that item only to find that it's a same item that I don't want because I have got a dstv decoder which I want to remove because of my signal issues When I explain to them that I want to return it they. said it's impossible for me I must pay ,why should I pay for something that I am not using it They even take me to their debt collector Last conversation with them is that their are going to listen to the recordings even today I am still waitng for them

0
Replies (1)
OnAir TV
OnAir TV's reply30 May 2025, 13:34
Official
Good Day Thiba 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team