LC
Lethabo C

1 reviews | Active since Aug 2025

04 Aug 2025, 13:57

****mers

I wish I could give you guys 0 stars. How dare you debit my account after I refused to accept your box. I have never even seen it. You don't follow up as to whether I have the box, and if not, why I refused it. You initially called me during office hours, clearly aware that I was in a meeting and coerced me into giving in, simply because I wanted to be left alone to get back to work. You rushed through terms and conditions like madwomen, and when you asked if I understood, I clearly stated no...because I was on a work call. Check your recordings. I have reversed your debit order because you insist on not answering my calls for some reason. I will also be taking this further with the relevant Ombudsman.

0
Replies (1)
OnAir TV
OnAir TV's reply04 Aug 2025, 16:27
Official
Hi Lethabo 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team