ND
Nondumiso D

1 reviews | Active since Jun 2025

17 Jun 2025, 17:19

****mers

I cancelled my contract with On-air TV told the them to collect their decoder in the 8 of Jan 2025 the day after receiving my decoder because it didn't match the terms discussed during the initial phone call. I sent them numerous messages for collection but they failed to honour our agreements. On air are really ****mers False advertising and incomplete information. Agreed to a Rescue box that has Netflix, Showmax, Dstv, etc. Upon requesting cancellation numerous times, I was told it will be investigated till today Despite cancelling my contract and not using their services, they have listed me on credit bureau

They need to be stopped they are destroying people

0
Replies (5)
OnAir TV
OnAir TV's reply18 Jun 2025, 08:46
Official
Good Day Nondumiso 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

ND
Nondumiso D's update18 Jun 2025, 14:53
Reviewer Update
i hope i wont be waiting forever like the way you have been promising for the past few month because i need need this resolved
OnAir TV
OnAir TV's reply18 Jun 2025, 15:10
Official
Good Day Nondumiso 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

ND
Nondumiso D's update20 Jun 2025, 10:55
Reviewer Update
it is so unfair how they conducting their services forcing us to take contract False advertising and incomplete information they are really big ****mers
OnAir TV
OnAir TV's reply28 Jun 2025, 10:53
Official
Good Day Nondumiso 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team