SR
Sumantha R

1 reviews | Active since Feb 2025

16 Feb 2025, 15:19

****med

I got a call from an agent named Tyrone. It's sad how people can lie to make their sales. He offered me a new decoder. I asked him over 5 times if this was gonna be a separate bill to my current Dstv amount... He said no. He's such a con. He said this was the only amount I'll be paying of R279. I asked many times is this gonna be an added amount to my Dstv bill he said no. He then spoms of insurance and free airtime (so called). Again I asked him if this was gonna be a separate amount.. He said no. Nothing more than R279. Now I got 2 smses for a total of R503! Trying to contact them to say I do not want this. They don't answer or respond to any emails. I dont know how to get out of this! This is such a horrible and misleading thing to do to people. Can anyone help me? What a horrible thing to do!

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Replies (1)
OnAir TV
OnAir TV's reply17 Feb 2025, 11:02
Official
Good Day Sumantha 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team