M
Moemi
1 reviews | Active since Nov 2024
23 Dec 2025, 09:21
****MED BY ONIAR TV
Good day On air TV. I write this with a broken heart. I took a decoder and I'm paying been calling you guys with no luck may I get back my money or call me to give me a working decoder MultiChoice says this decoder is faulty they can't activate it. Even the people who make us take these decoders are not well trained or you guys are just ****mers I want my money back.
Call me back and do the right thing, on top of that you are giving me a bad credit score if I don't pay it ****mers
Helpful (0)
Replies (4)0
Replies (4)M
Moemi's updateReviewer Update
23 Dec 2025, 09:30On top of that you have the nerve to send my account to ADRS but when we call you it just rings another cost on airtime money-****MERS I want my money back that I paid for without watching coz the decoder is faulty and I have been calling you ****MERS
M
Moemi's update23 Dec 2025, 09:30
Reviewer Update
On top of that you have the nerve to send my account to ADRS but when we call you it just rings another cost on airtime money-****MERS I want my money back that I paid for without watching coz the decoder is faulty and I have been calling you ****MERS
OnAir TV's replyOfficial
23 Dec 2025, 16:59Hi Moemi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply23 Dec 2025, 16:59
Official
Hi Moemi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
M
Moemi's updateReviewer Update
27 Dec 2025, 11:20Even now im still awaiting to hear from you guys, and that resolution better come with my refund or recordings of my calls to prove that your agents are giving us incorrect information about the products they sell
M
Moemi's update27 Dec 2025, 11:20
Reviewer Update
Even now im still awaiting to hear from you guys, and that resolution better come with my refund or recordings of my calls to prove that your agents are giving us incorrect information about the products they sell
OnAir TV's replyOfficial
05 Jan 2026, 08:47Good Day
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply05 Jan 2026, 08:47
Official
Good Day
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team