GJ
Grace J

1 reviews | Active since Nov 2018

13 Dec 2024, 08:48

****med by ONAIR TV and DSTV

I received a call from onair TV offering me a Dstv Explora Ultra. I told the sales consultant I can't as my Dstv account is not been paid and currently not in service. She said" no it's not a problem ma'am just call them and they will allow you to access your account" I was shocked and asked if she was sure. She confirmed yes again. I am currently sitting with a Decoder I can't use. I called and onair TV confirmed their consultant was at fault. So my account was apparently canceled after money was taken. Now they have ****** money from my account again as the debit was canceled. These people lie and ***** because how we're they able to access my account after cancelation. Their consultant was deceiving. Please be careful. They **** and ***** and what is disgusting is that DSTV is part of this ****. It is appalling especially on the part of DSTV. I don't trust them and they lie about costs. They have so many hidden costs then they threaten with blacklisting you if you fail to make payment. This is another money making **** Please watch out

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Replies (1)
OnAir TV
OnAir TV's reply13 Dec 2024, 09:11
Official
Good Day Grace 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team