NZ
Ntombenhle Z

1 reviews | Active since Nov 2020

28 Aug 2023, 12:23

****med by Onair TV

Onair TV contacted me after my review / complain and they promised to listen or investigate the misleading call that was made by their agent , but no one from onair has ever contactee me about the outcome of their investigations. Instead I am receiving warnings that if I am not paying their subscription they are going to hand me over. I told them that to collect their decoder and cancel my contract because I was **** to by their agent and asked them to listen to call recordings. So am not going to pay even a cent up until they come back to me with the outcome of their investigation.

0
Replies (1)
OnAir TV
OnAir TV's reply28 Aug 2023, 12:27
Official
Hi Ntombenhle 


Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards