Lack of service from OnAir TV

In May 2015 I agreed a contract with OnAir TV for their 2-decoder and installation voucher deal. On 2 July 2015 I received confirmation of my order as well as an sms indicating their appointed installer. I also received all hardware by courier.<br> <br> I contacted the installer who promised that he will open a job card an then contact me to arrange installation time. No feedback received to date.<br> <br> I also contacted 5 other installers in Pretoria and Roodepoort. All of them confirmed that they are accredited to do work for OnAir TV, but also that they do not want to do any more work for them because the amount allowed on the voucher is unrealistic, insufficient and they do not get paid within reasonable time. <br> <br> I also phoned OnAir TV Helpdesk and asked for my contract to be cancelled because of lack of performance from their side. The consultant asked for a last chance and promised to sms me the name of a new installer. Surprise, surprise, no feedback received to date!! I followed that up with e-mail complaint, received a reference number, and that's that! No reaction.<br> <br> I am demanding from OnAir TV to cancel my contract, collect the hardware and then NEVER to contact me again.<br> <br>