ITS A PITY I CANT ADD MORE BY \NATURE OF COMPLAINT"

ts been 30 days now... I thought things will be great after today because ONAIR phoned and said the installer is going to install the explora today. I received and sms that said the above... needles to say.... when I phoned the installer to ask if they are coming today, he said yes, they will come and install a small receiver (eye) !!! Then the person who spoke to him, said he spoke to me and confirmed that it is fine??? I havent spoken to this guy!!! The last person I spoke to was a lady on the 30th of June to say the installer is coming today (6th July). BUT NOTHING WAS SAID ABOUT AN EYE!!! The installer told the call centre guy that another explora machine must be installed.. NOW THIS GUY MUST FIRST ASK THE MANAGER IF IT CAN BE DONE! ! WHAT WAS DONE THE PAST 30 DAYS!!!! I WANT THE SAME FUNCTIONS THAT I HAD AS WHAT I HAD BEFORE ONAIR GOT INVOLVED!! WHAT A DISASTER!!!! PLEASE PEOPLE YOU MUST THINK BEFORE YOU USE COMPANIES WHERE THE AFTER SALE SERVICE IS SOOOOOO BAD.... THIS IS THE FORTH TIME IM COMPLAINING... WHEN IS THIS NIGTHMARE GOING TO END