NR
Noluthando R

1 reviews | Active since Sept 2024

16 Sept 2024, 15:25

Incorrect missed payment on credit report

On air has a tendency of sending incorrect information to the experian. They deduct their money on monthly basis through the debit order yet they always report that I made a late payment. This has affected my credit score and it is very unfair because I always pay on time.

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Replies (1)
OnAir TV
OnAir TV's reply16 Sept 2024, 17:00
Official
Hi Noluthando 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team