*********** fools

I see I’m not the only one having debit order problems with this *********** company. I have a contract with them which I have been paying without any problems. Late last year I sent an email informing them that I have a new bank account which I’d for them to now debit from and cancel the other debit order from my old bank account. That didn’t happen. I then sent more emails information them of this and including my new banking details where they can debit. I was ignored continued to debit from my old account which didn’t have funds so the debits obviously failed causing me charges on my account for these unpaid debits!! An agent called me to ask why I’m not paying, told him I sent email to tell you I changed accounts, said they didn’t receive it. Ok following month same story, debited from old bank account. I sent another email. But that didn’t help of course, cause they don’t care. I have spoken to about 4 agents telling them to cancel old account use new one. Gave them new account details but noooo they just ignore me continue to go look for money where there is non. I’m fed up and angry. They then call me to tell me I’m behind on payments.. WHAT IS WRONG WITH THEM! I’m behind, they caused that by continuing to debit from an account I told them not to use anymore. That account I just put small amounts on it just for my child to use. Now I can’t even do that cause whatever little money I put in that account is used up by charges for those ****** unpaid debits from OnAirTv. I hate this company for their incompetence and not caring about their customers. I warn anyone thinking of getting a contract with them not to. You’ll regret it, like I do. They will continue not to get their money cause they don’t want to debit from an account that has money. They causing arrears for me and I will not pay for something that isn’t my fault. They can deal with it! I’m mad as hell