Incompetence & Poor Billing

I have upgraded through the mentioned to the Explora DSTV in January 2017. They removed my existing Dual View decoders (which they took). I specifically did not give them my banking information on the telephone when they phoned me for the upgrade. I am paying R150.00/month per EFT ever since, BUT somehow they got hold of my banking details and submit a debit order for the R149.00 per month, Every 2-3 months I get a call and I have to send the POP, which I do. Correspondence is still ongoing and they refuse to cancel the debit order, which I pay for the bank fees as well as my credit record will never be the same.