DJ
DEBBIE J

1 reviews | Active since Mar 2014

28 Jun 2024, 17:34

Incompetence and Reporting of Inaccurate Information

On Air TV is simply negligent in reporting inaccurate information on one's Credit Profile re:miss payment for the month of May 2024,whereas the money was debited from my account for the month of May by On Air. This is completely reckless and an attempt to try and sabotage one's name at the credit bureau. This need to be rectified by On Air ASAP. I regret having a contract with this Company for DSTV EXPLORA.

0
Replies (1)
OnAir TV
OnAir TV's reply29 Jun 2024, 08:46
Official
Hi Debbie

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team