MM
Malepanta M

1 reviews | Active since May 2017

20 Jun 2024, 16:25

IGNITION ULTRA

on air tvdstf contacted us regarding the promotion of the new decoder, they did deliver the decoder and advise that they will install the decoder not mentioning extra cost then, they did deliver the decoder, then we contacted them on the 05/ 01/2023 to come and collect the decoder they promise to come but did not come, i have send an email several times requesting them to collect the decoder to date the decoder is still at my place whose fold is that now they have handed us to ignition Ultra. Priscilla Morake <***> Thu, Jan 5, 2023, 9:57 AM to dstv

Kindly attend to the above urgently

The arrangements has been made since last year for the decoder to be returned But it was not collected and you guys keeps on debiting the money from my account,

I um not happy with the service that I received from you You left me with no choice but to take the matter further to hello Peter to notify anyone who might be interested with you service to know what level of the service should they expect from you guys Below is the collect address to collect your decoder 27 Mopipi crescent Tirong ext 15 Kyasands ***4117

0
Replies (1)
OnAir TV
OnAir TV's reply20 Jun 2024, 16:50
Official
Good Day Malepanta 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team