If you value your Credit Score think twice before signing up!

Ordered the DSTV Explora Ultra (standalone) with OnAir TV in September 2023 for a 24 month period. Payments were to be made via debit order monthly on the 25th. I noticed a drop in my credit score only to discover that I now have 3 "Missed payments" and that my On Air account profile is "In Arrears" yet have bank statements proving payments were debited. Tried on numerous occasions to get in contact via telephone and email with their supposed "Contact Support" but no one ever answers or replies. It's completely useless to say the least,

If you value your Credit Score think twice before signing up!!!